In pipelines, enrollment stages (i.e., 01_Inquiry, 02_Applicant) may be sorted by Contact Name in Ascending or Descending order.
From the menu, select "Deals" and choose the desired pipeline:
Select the Enrollment Stage and click the Gear icon. Click Edit this stage:
Under Stage Options/Deal Sorting, select Contact Name.
Note: This selection sorts the contacts within the Stage by First Name.